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The University of Roehampton set out to modernise its mitigating and special circumstances process, aiming to reduce administrative burden, improve student fairness, and streamline decision-making across departments.

By adopting SEAtS ONE Mitigating & Special Circumstances workflows, the university transformed a complex, paper-heavy process into a centralised, automated, transparent experience for both students and staff.

What You’ll Learn

✔ How Roehampton digitised and centralised its entire mitigating and special circumstances process
✔ How automation reduced manual work, errors, and administrative bottlenecks
✔ How real-time visibility improved case tracking and decision-making across teams
✔ How staff saved time and reduced costs through a streamlined submission and review workflow
✔ How a faster, more consistent process improved the student support experience

Download the full case study to see the complete transformation story.